Keep in touch with dividend stock: Cardinal Health, Inc. (CAH)

Cardinal Health, Inc. (NYSE:CAH) share price jumped at US$ 81.85 before falling back to end the trade at US$ 81.73 a share. The dividend stock is -5.28% off a 52-week high stock price of US$ 87.85 but is up 31.16% since hitting the US$ 62.7. Investors are buying the stock with a trailing-twelve-month price-to-earnings (P/E) ratio of 19.66.

After a 0.8% rise from previous close of US$ 81.08, Cardinal Health, Inc. (CAH) has a US$ 25.63 Billion market cap. The company pays a US$ 0.45-cent-per-share quarterly dividend, giving it a 2.2% yield. That brings its full year payout to US$ 1.8 and 39.9% annual payout ratio based on EPS. According to FT, Year on year, both dividends per share and earnings per share excluding extraordinary items growth increased 12.99% and 19.52%, respectively. The positive trend in dividend payments is noteworthy since very few companies in the Biotechnology & Drugs industry pay a dividend. Additionally when measured on a five year annualized basis, both dividend per share and earnings per share growth ranked in-line with the industry average relative to its peers.

The CAH has soared 13.56% year-to-date. The equity has gained steam in recent weeks, with shares up about 17.07% in the past three months. It added 1.63%, climbed 9.48% and jumped 0.85% in the week, one month and six months, respectively. Revenue growth rate was recorded at 3.4% and net income per share was seen moving at a 9.6% rate in the past five years.

Cardinal Health, Inc. (NYSE:CAH) is over -2% above analysts’ consensus price target of US$ 82. The stock has blown through analysts’ low price target of US$ 74, but is still below the high US$ 97 target. On a price appreciation basis over the past 12 months, the stock returned 1.78%.

Financial Times data shows, In 2016, Cardinal Health Inc reported a dividend of 1.55 USD, which represents a 12.99% increase over last year. The 10 analysts covering the company expect dividends of 1.79 USD for the upcoming fiscal year, an increase of 15.50%. The most recent short interest data show 3.56% of the company’s stock are short sold. It would take about 4.47 days to cover all short positions. In terms of volatility, it has a beta coefficient of 0.77 and technical analysis volatility indicator called Average True Range or ATR around 1.35.

Cardinal Health, Inc. (NYSE:CAH) closed 7.53% above its 200-day moving average which many technicians use as a guide to the long-term trend, so stocks above the line are considered to be in longer-term uptrends, while those below it are considered to be in downtrends. The stock is 8.88% above another chart threshold, its 50-day moving average and 6.05% above its 20-day simple moving average.

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Keep in touch with dividend stock: Cardinal Health, Inc. (CAH)

Keep Your Customers in the Communications Loop

How good of a job would you say your business does when it comes to keeping your customers in the loop?

Keeping them in the loop typically revolves around your products and/or services, any issues that you’re having with one or the other and of course letting them know about payment issues etc.

With that being the case, you may at times take for granted how important it is to maintain good customer communications.

For one, you may get so inundated with other tasks at hand that you drop the ball with customer communications. If this happens, some customers may feel like you just treat them as dollar signs and do not really take a genuine interest in them. If that occurs, those current customers could become former ones in quite a hurry.

So, are you ready to review your customer communication initiatives, making sure your customers are in fact in the loop?

Use Various Methods of Communicating

So that you are best able to communicate with customers as much as possible, remember these keys:

• Channels – What type of channels are you using to communicate with customers? While some businesses are able to get by without using what most would consider today’s modern channels of communication (emails, texts, apps, social media etc.), countless companies use those methods just mentioned and others. In today’s digital age, you have to embrace technology, not literally run away from it. As such, review your communication options to make sure you leave everything on the table;
• Efforts – Even if you have countless channels with which to communicate with customers, are you putting the time and effort into properly using them? As an example, what if you are aware of a potential hazard with one of your products and/or services? Do you immediately get that word out to those customers who purchased said product or service? If you do not, you not only run the risk of customers being injured, but also potentially facing a personal injury lawsuit. When the latter happens, it can have a major financial impact on your business. Whether it is an issue with heaters at Home Depot or another such major home improvement retailer, vehicles with GM, outdoor lawn care equipment with John Deere, you hopefully get the idea. Make sure you alert current and potential customers about the problem through recalls ASAP, thereby lessening the chances of one or more people being injured.

Truth Certainly Does Matter

• Truth – Although you may be embarrassed and even quite worried about the public relations fallout from dealing with a major recall, be honest with customers. The worst thing a company can do is blatantly lie to its customer base. Not only is it wrong, it gives companies a negative PR image. Just ask some of the businesses over the years that were befallen with a negative public relations image. Many of them simply never recovered to what they were prior to that;
• Feedback – Lastly, always be open to customer feedback. You can do this via polls, emails, texts, social media and more. By getting feedback from your customer base (positive and negative), you give customers a platform, one which many in fact will end up using. That platform leads many customers to believe that you care about them (and you should). While you will receive some negative feedback, don’t just automatically dispute it as rubbish. Learn from that negative feedback, allowing your business to improve itself on a regular basis.

When you truly learn how important customer communication is in your company, you are much more likely to keep customers in the loop, a loop that includes maintaining their business.

Photo credit: Pixabay

About the Author: Dave Thomas covers business topics on the web.

The post Keep Your Customers in the Communications Loop appeared first on Successful Blog.

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Keep Your Customers in the Communications Loop

Keep in touch with dividend stock: Fidelity National Information Services, Inc. (NYSE:FIS)

Fidelity National Information Services, Inc. (NYSE:FIS) share price jumped at US$ 79.02 before falling back to end the trade at US$ 78.89 a share. The dividend stock is -2.74% off a 52-week high stock price of US$ 81.67 but is up 45.25% since hitting the US$ 55.11. Investors are buying the stock with a trailing-twelve-month price-to-earnings (P/E) ratio of 54.48.

After a 1.08% rise from previous close of US$ 78.05, Fidelity National Information Services, Inc. (FIS) has a US$ 26.36 Billion market cap. The company pays a US$ 0.26-cent-per-share quarterly dividend, giving it a 1.32% yield. That brings its full year payout to US$ 1.04 and 71% annual payout ratio based on EPS. According to FT, Year on year, growth in dividends per share increased 8.33% while earnings per share excluding extraordinary items fell by -7.49%. The positive trend in dividend payments is noteworthy since only some companies in the Consumer Financial Services industry pay a dividend. Additionally when measured on a five year annualized basis, dividend per share growth is above the industry average relative to its peers, while earnings per share growth is in-line with the industry average.

The FIS has soared 4.3% year-to-date. The equity has gained steam in recent weeks, with shares up about 1.13% in the past three months. It added 2.45%, climbed 4.84% and jumped 4.48% in the week, one month and six months, respectively. Revenue growth rate was recorded at 5.1% and net income per share was seen moving at a 12.3% rate in the past five years.

Fidelity National Information Services, Inc. (NYSE:FIS) is over 11% above analysts’ consensus price target of US$ 89.16. The stock has blown through analysts’ low price target of US$ 64, but is still below the high US$ 98 target. On a price appreciation basis over the past 12 months, the stock returned 35.24%.

Financial Times data shows, In 2015, Fidelity National Information Services Inc reported a dividend of 1.04 USD, which represents a 8.33% increase over last year. The 7 analysts covering the company expect dividends of 1.02 USD for the upcoming fiscal year, a decrease of 1.92%. The most recent short interest data show 1.41% of the company’s stock are short sold. It would take about 2.62 days to cover all short positions. In terms of volatility, it has a beta coefficient of 0.85 and technical analysis volatility indicator called Average True Range or ATR around 1.16.

Fidelity National Information Services, Inc. (NYSE:FIS) closed 6.43% above its 200-day moving average which many technicians use as a guide to the long-term trend, so stocks above the line are considered to be in longer-term uptrends, while those below it are considered to be in downtrends. The stock is 3.68% above another chart threshold, its 50-day moving average and 3.38% above its 20-day simple moving average.

Keep in touch with dividend stock: Fidelity National Information Services, Inc. (NYSE:FIS)