Restaurant Brands International (NYSE:QSR), owner of Burger King and Tim Hortons, has announced that it will be adding Popeyes Louisiana Kitchen (NASDAQ:PLKI) to its portfolio of brands. Restaurant Brands International CEO Daniel Schwartz said of the deal, “With this transaction, RBI is adding a brand that has a distinctive position within a compelling segment and […]
Mergers & Acquisitions – The Cerbat Gem
Showing posts with label Brands. Show all posts
Showing posts with label Brands. Show all posts
Tuesday, February 21, 2017
Restaurant Brands International Adding Popeyes To Portfolio
Saturday, February 11, 2017
Sears Exploring Its Options for Diehard, Craftsman and Kenmore Brands
The unprofitable chain of department stores company Sears Holding, controlled by Edward Lampert the manager of a hedge fund, is planning to consider its options for its Diehard, Kenmore and Craftsman brands along with its repair business Sears Home Services. The retailer posted a loss for the first quarter that was wider than expected after […]
Corporate News – The Cerbat Gem
Sunday, February 5, 2017
In The Rush to Remain Relevant: Brands Must Reevaluate ROI
This year’s Super Bowl is a good gut check for brands who will be working to remain highly relevant in the hearts and minds of consumers already in a committed relationship with the brand as well as those who aren’t. Advertising and brand storytelling often reflects the culture, trends and increasingly the societal issues of the day. But in bringing the three together it also presents a tall order for today’s brands who will likely hit the target with some and totally miss with others:
Culture:
The context of which we live in often reflected by entertainment, news, media etc.
Trends:
What’s getting our attention at the time—things that impact how we live and work ranging from technology to art, music etc.
Societal Issues:
The topics of our time reflecting social-economical and cultural context. The things we debate or deem critical to society.
Many advertisers during this year’s big game find themselves at the intersection of culture, trends and societal issues. As a result, they are going to need to answer the question of «was it worth it» in a more nuanced ways. On face value—measuring the effectiveness by a Super Bowl ad in terms of views is the most traditional way to do it. But for brands who are dialed up at the intersection of culture, trends and societal issues—measuring views will not be enough. They must also break down sentiment indicators such as:
• Likes/Dislikes
• Positive Responses (media, social, search)
• Negative Responses media, social, search)
• New Subscriptions and Followers
• Lost Subscriptions and Followers
One of this year’s Superbowl Ads which is operating at the intersection of culture, trends and societal issues is Audi—taking on equal pay through its ad and subsequent hashtag #Driveprogess. From Adweek:
The 60-second spot, posted Wednesday to YouTube and Facebook and closing in on 5 million views as of noon Friday, has a remarkably high ratio of negative sentiment—almost 40,000 dislikes to just 4,000 likes. There are two separate criticisms—one, that the ad is simply leftist propaganda; and two, that it is hypocritical because of the company’s heavily male leadership team. (Audi AG’s board of directors, too, has six men and no women.)
The Pressure to Remain Relevant for Brands In a Politically Charged Culture is High
2017’s Superbowl advertising is a reflection of today’s culture in that brands increasingly feel the need to be a part of the dialogue despite societal divisions—so we’re likely to see more brands attempting to be relevant at the intersection of culture, trends and societal issues. As a bonus—it also demonstrates a level of «responsibility» especially if the brand feels like it’s taking the right stance on the right issues. However, success in this space cannot be discerned by reach alone. Sentiment metrics will become increasingly important for brands asking the question:
«Was it worth it’?
Related articles
Thursday, January 12, 2017
The Death of Content Marketing: Why Brands Must Become Cultural Currency
Before there was social media—before there was mobile and the video revolution, there was blogging. Once heralded as a revolution in communications and to a degree, marketing—self expression and direct publishing of the written word became an influential force to be dealt with.
Blogging, in written word form of has been a commodity for some time.
Even as I write this on the reality is less people are taking in the written word, opting instead for “junk food” media which comes in highly shareable and snackable bits of sticky, mobile optimized content.
Today however, it is content itself that has and will continue to become the commodity. Content in all forms—even mobile optimized and snackable content. There’s simply too much of it. Most of it is not very good and even if it is—the amount of effort it takes to make sure that content will travel far and wide makes for considerable effort. Many will do this well but more will fail.
So what is value in today’s connected marketing and media landscape?
Culture
The ability to create it, influence it, co-create it and integrate a brand so seamlessly in culture and relevant sub cultures. This is the next frontier of marketing and communications and while it has much to do with things like social, mobile and content—it is the cultural aspect that must lead while everything else follows. A very excellent article in Harvard Business Review reflects some of this shift, labeling it within the context of something Douglas Holt calls “Crowdculture”:
“While companies have put their faith in branded content for the past decade, brute empirical evidence is now forcing them to reconsider. In YouTube or Instagram rankings of channels by number of subscribers, corporate brands barely appear. Only three have cracked the YouTube Top 500. Instead you’ll find entertainers you’ve never heard of, appearing as if from nowhere.
YouTube’s greatest success by far is PewDiePie, a Swede who posts barely edited films with snarky voice-over commentary on the video games he plays. By January 2016 he had racked up nearly 11 billion views, and his YouTube channel had more than 41 million subscribers.”
The challenge for brands is that they often times cannot create culture by themselves. Today’s culture creators often thrive in “sub cultures”—niche groups that exist under more mainstream areas whether it be food, sports, fashion—lest you think this only applies to “consumer brands” it does not.Subcultures exist in business as well and continue to diversify as business itself becomes more specialized and niche.
Brands and Organizations Must Become Collaborators and Co-Creators of Culture
Today and tomorrow’s challenge for brands and organizations is to tweak their marketing and communications infrastructure so they can effectively collaborate with influencers of culture across the spectrum. If brands cannot create culture from scratch—they can co-create it with the right partners across the paid, owned, earned and social spectrum. But to do this at scale, they must understand the ecosystem of influence and re-structure internally to connect that ecosystem and approach peer to peer influence from all sides.
The Influencer Ecosystem
Brands and organizations who wish to influence culture and become co-creators of it, must begin to coordinate how they approach working with those who wield influence, coming at it from different directions. For example, TIME magazine featured a cover telling us that we should “eat butter”. While earned in nature, the story and the journalists behind it are playing a key role in the resurgence of butter and how Americans are re-thinking fat. It’s an example of media influencing culture—in this particular example, this kind of influence cannot be bought—it must be earned, however, increasingly cultural influencers such as “YouTubers” require paid means to collaborate with. The influencer ecosystem can be broken down as such:
Cultural Influencers
These can be celebrities but increasingly, it is the influencers of subcultures—those who are building audiences via Instagram, Snapchat, YouTube etc. that are becoming today’s trusted voices. In 2015, Variety reported on a survey which displayed a trend where digital celebrities (YouTubers etc.) began eclipsing traditional celebrities in terms of popularity:
“Sehdev predicts that within five years, YouTube stars will consume the entire top-20 celebrity influencer list, and aging teens will grow into a sizable fanbase for online talent overall. But that will require YouTube stars to remain genuine and relatable as they gain in popularity.”
However despite this trend, there are significant implications for brands. As stated above, the digital stars must remain genuine and relatable which makes working with them a challenge as brands must learn to collaborate vs. dictate heavy handed marketing. Also, brands must develop repeatable ways they can work with all levels of these types of influencers. As it is an emerging space often requiring complex contracts, disclaimers and transparency—it brings new operational dynamics to the table.
Reputational Influencers
These can range from employees to thought leaders to analysts and experts and while they often influence consumers or customers who are highly informed and connected themselves. The challenge here for brands is that much of what they do in this space is often times disconnected from what they do with cultural influencers—but should be more integrated. Not long ago, Edelman (my employer) announced a strategic partnership with a start up called Dynamic Signal. One of the key benefits of their platform Voicestream is the ability to harness the networks of either cultural or reputational influencers acting as amplifiers of content that a brand places in front of them. Integration and accountability in terms of performance is now becoming possible, but brands must first connect efforts here.
Media Influencers
As the TIME example illustrates—media in all its forms led by journalists and the media companies they work with can often influence culture and sub
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